In Talking About Machines: Ethnography of a Modern Job, Julian Orr studies the teams of Xerox photocopier technicians who are ostensibly responsible for fixing broken copiers. In his ethnographic study of work practice” (10), he aims to examine the concept of work solely from the worker’s perspective, and begins by giving the reader five “vignettes of work in the field” (14). These stories detail how technicians interact with customers, copiers, and each other, leading Orr to declare that technicians are responsible for the upkeep of more than just machines. In fact, he sees their work “is to maintain a triangular relationship between the technicians, their customers, and their machines” (66). It is this insight that powers Orr’s study, making it something far more than a patchwork of its constituent elements: ethnomethodology, organizational communication, business administration, conversation analysis, ethnography of work, human-computer/machine interaction, and infrastructure studies.
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When I took my first Physics class as a High School student, my rather inept lab team developed a catchphrase that was frequently invoked when our experiments resulted in data that wildly contradicted the accepted scientific theory: “Mr. Evans,” we would say to our teacher in a mockingly-apologetic tone, “We broke Physics.” Every time without fail, he would dash our hopes by showing us that we had not yet succeeded in breaking his prized subject; indeed, it we poor experimentalists who were broken and must be repaired. This had the immediate effect of us manipulating the experiment to achieve the predicted result, instead of the traditionally-understood method of using experimentation to arrive at a theory. However, this manipulation was simply for the grade; raised on stories of intrepid and independent scientists, we held out for the day when we would break that monolithic institution by discovering an anomaly that would give us agency over the theories and equations instead of the other way around. Putting aside any Friereian critiques of the student/teacher pedagogic model, Thomas Kuhn’s The Structure of Scientific Revolutions provides an interesting explanation for this story.
I was reading through Spectra, the monthly publication of the National Communication Association. The president of the NCA, Arthur Bochner, wrote an extended column about “Things That Boggle My Mind” which focused on his general disgust of students today and especially about the student use of technology in the classroom:
As I scan the room, I see that more than half the students have laptops on their desks. Just as many chat obtrusively on their cell phones, while checking their e-mail or sports scores… I feel uncomfortable in this space. It’s not “my space.”
10 Books That Screwed Up the World: And 5 Others That Didn’t Help by Benjamin Wiker
I recently picked this up while browsing the philosophy section of a local bookstore. On a side note, I love to look at what different bookstores call “Philosophy,” as they often differ greatly. Anyways, the title intrigued me and I picked it up and started reading, as I had a good bit of time to waste. I had a good idea of what the ten books would be (some Marx, Hitler, Nietzsche, among others). I’ll save you all the trouble and post the list here, with descriptions from the publisher:
This is a response to they hypertext fiction work Patchwork Girl by Shelley Jackson. It is comprised in part of ‘patches’ of other works, most notably Mary Shelley’s Frankenstein. I have made this essay entirely out of parts from the novel.
William Gibson’s novel Neuromancer tells the story of a team of radically different technologically-savvy individuals who are recruited by a young artificial intelligence named Wintermute, who desires to bypass the limitations placed on it by its owners and the authorities. Continue Reading »
In his book Me++: The Cyborg Self and the Networked City, William Mitchell describes how information technology – specifically digital, wireless networks which are accessed primarily through portable devices – fundamentally changes how we interact with others. More than anything else, “[c]onnectivity had become the defining characteristic of our twenty-first-century urban condition” (11). For Mitchell, we have given up the virtual reality fantasy that dominated predictions made in previous decades in lieu of subtler revolution: that of the networked self, the Me++.